26 days old

Customer Services Rep

Kelly Services
Jacksonville, FL 32232


**$17.00** **hourly rate**

**Monday - Friday**

**Customer Service Support**

+ Cross-Train in CS to provide support in times of high volume.

+ Provide support to CSRs for customers and sales groups such as distributors, end-users, external sales reps, internal sales reps and vendors

+ Assist customers with terminology, features and benefits of products in order to improve product related sales and customer satisfaction.

+ Determine customer requirements and expectations in order to recommend specific products and solutions.

+ Provide accurate information regarding availability of in-stock items.

+ Maintain technical knowledge of all new and existing products, to be able to answer questions to customers and end-users.

+ Utilize customer portals to assist order entry with pulling documents and obtain shipping labels.

+ Provide order entry support as needed

+ Update and help track past due ship dates

**Education and Experience Requirements:**

+ High school diploma or equivalent required; some college preferred.

+ Advanced experience using Microsoft Office software to prepare correspondence, develop reports, utilize spreadsheets and create presentations required.

+ Hazmat Certifications preferred CFR, IMO, IATA


+ Team Orientation & Interpersonal highly motivated, passionate and creative team-player with ability to develop and maintain collaborative relationships with all levels within, and external to, the organization.

+ Communication able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic and tactful manner.

+ Organization & Time Management able to work independently with minimal supervision, planning, scheduling and organizing professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail.

+ Systems & Software proficient knowledge of Microsoft Office software applications.


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-04-22 Expires: 2022-05-23

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Customer Services Rep

Kelly Services
Jacksonville, FL 32232

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