30 days old

Customer Services Rep's Needed! Banking-Irving, TX

Kelly Services
Irving, TX 75062
Kelly Services is seeking experienced **Customer Service Reps** . for our global banking client in Irving, TX. These are full time, 6+ month temporary positions paying **$14.50/hr.** to start with benefits available in the first 30 days. Monday-Friday 8am to 5pm schedule.

These are call center positions responsible for researching and performing a reasonable investigation on customer accounts related to billing errors or fraud claims. The Call Center analyst will handle approximately 1100 cardholder calls, initiate 1700 dispute claims and process 110 FraudWatch email cases each month.

Primary responsibilities include direct cardholder interaction, initiating dispute/fraud cases including researching, investigating, and documenting dispute claims. Customer claims are governed by Regulation E and/or Regulation Z requiring provisional credits, fees, interest, and cardholder communications be completed within required timeframes.


3+ months prior customer service, call center experience.

Excellent customer service and communication skills.

Ability to quickly gain knowledge of all assigned products.

Ability to solve problems rapidly.

Good keyboard and PC skills using word processing and spreadsheet software.

High school diploma or GED.

**In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:**

+ **Competitive pay**

+ **Medical, Vision, and Dental insurance options**

+ **Paid holidays**

+ **Year-end bonus program**

+ **Recognition and incentive programs**

+ **Access to continuing education via the Kelly Learning Center**

**Important information:** This position is recruited for by a National Kelly Services Recruiter, not your local Kelly branch. To be considered for this position, you must use the submit now button below to submit your resumes. If you have questions about the position, you may contact the recruiter recruiting for this position ( **Melody at** ) however your resume must be received via the submit now button included within. If a resume is not attached, we will NOT be able to see your information.

**We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide:** at **.**

**_Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world._**

**Kelly Services is an Equal Opportunity Employer.**

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-20 Expires: 2020-01-20

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Customer Services Rep's Needed! Banking-Irving, TX

Kelly Services
Irving, TX 75062

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