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4 days old

Customer Support Administrator

Kelly Services
Preston, WA 98050
Our client, a leader in Personal and Professional Weight Scales, Body Composition, And Health Monitoring Equipment is looking for a Customer Support Administrator to join their team, please see below for details.


Position(s): Customer Support Administrator

Location: Preston WA

Hours: Mon-Fri M-F 7:30am to 4:30pm

Length: Temp-to-Hire

Pay: $22

Dress code: Casual Attire / Mask required


**Job Overview**


The Customer Service Sales Support associate will work with a wide variety of customers in an E-commerce setting. This role will assist in in the day-to-day sales and marketing activities. Attention to detail, excellent phone etiquette, positive attitude and professionalism are important factors are required. Customer service experience in a call center environment a plus. This position involves a high degree of flexibility and multi-tasking and must be cross trained to perform other departmental tasks. Punctual start time is paramount to this position.


**Responsibilities and Duties**


+ Answers inbound phone requests from customers about customer service-related product information and inquiries.

+ Assists phone and email customers with pricing inquiries, order status, warranty questions and payment applications.

+ Will help Sales Manager in various roles of prospecting, targeting in efforts to achieve new business.

+ Sets up all internet orders from different platforms, recording sales information in a spreadsheet (daily numbers) and sends orders to the warehouse to be processed for shipping.

+ Attaches all applicable sales information to each order prior to shipment.

+ Experience with Microsoft Word, Excel, Outlook, etc.

+ During down-time, learning about our product, monitoring competitors pricing on their websites is important as well as seeking possible improvements on our websites based on that analysis.


**Qualifications**


+ High school diploma or equivalent required.

+ Minimum of 2+ years customer service experience working within a call center


environment required.


+ Experience with a variety of computer programs at an advanced level (Word, Excel, Outlook, etc.).

+ Customer sales calls experience and learning about our products is essential.

+ Must be career minded and willing to wear multiple hats in a small office environment.


**How to Apply:**


+ To be considered for this position, please reply by email with your resume or contact information. In addition to the position above, please feel free to look at all Kelly Services opportunities by visiting www.kellycareernetwork.com


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2021-09-13 Expires: 2021-10-14

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Customer Support Administrator

Kelly Services
Preston, WA 98050

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