17 days old

Customer Support Outbound Sales

Kelly Services
Kalamazoo, MI 49048
**Job Description**

Customer Support Outbound Inside Sales

Kelly Services is looking to hire a Customer Support Outbound - Inside Sales for a company in Kalamazoo, Michigan. This would be a direct hire position, meaning you would be on the customer-s payroll day 1!

Please submit your updated resume to if interested!

Job Details:

- Foster and develop positive and strong, long-lasting business relationships with prospective and existing customers.

- Call prospective and existing customers utilizing a telephone call plan that includes cold calling and nurturing existing customers.

- Receive incoming sales leads and evaluate leads based on potential volume, geographic location and industry type. Based on evaluation, refer the lead to the appropriate sales person or

develop the opportunity as a house account.

- At times, handle inbound inquiries regarding services and maintain high customer satisfaction levels.

- Complete client onboarding with primary focus on the New Account to Customer conversion process.

- Partner with Sales Reps to provide internal support when necessary.

- Support Customer Service during heavy demand periods by answering phone calls and email questions from customers.

- Update and maintain customer files in Salesforce including records of customer inquiries, Confidentiality Agreements, comments, complaints and actions taken.

Candidate Requirements:

- Bachelor-s degree and minimum of two (2) years proven customer support and/or sales in healthcare, science field or related environment.

- Excellent interpersonal and organizational skills, proactive problem solving, successful planning and prioritizing of projects and tasks, and accuracy in proofreading communications and materials.

- Knowledge of Microsoft Office and contact management system; Salesforce a plus.

Please submit your resume to updated if interested!

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-04 Expires: 2019-12-05

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Customer Support Outbound Sales

Kelly Services
Kalamazoo, MI 49048

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