16 days old

Customer Support Specialist Norcross

Kelly Services
Norcross, GA 30093
**_Customer Support Specialist_**

**_Norcross GA 30093_**

**_$16hr ( annual salary $33,280)_**

**_Monday Friday standard office hours_**

**_Permanent Position_**

Job Description:

Responsible for receiving and processing calls from customers and serve as the end to end point of contact for customers.

Perform data entry for purposes such as processing orders, accessing previous orders and special orders, providing customers with current prices and research any other inquiries as requested.

+ Assist with customer problems such as missed shipments, backorders and continually strive for prompt resolution.

+ Log customer feedback and/or complaints on the Service Improvement site and initiate investigation into complaints.

+ Communicate with the lab when complaints relate to poor and/or incorrect results. Initiate Corrective Action as required.

+ Respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.

Assist with administrative tasks such as coordinating special orders, preparing and sending quotes, typing correspondence and preparing marketing materials.

+ Process all phone, fax, mail, e-mail, drop shipments and verbal orders from customers.

+ Assist the Sales team by maintaining documents required for proposals and bids.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-11-13 Expires: 2020-12-24

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Customer Support Specialist Norcross

Kelly Services
Norcross, GA 30093

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