JobWatch

1+ months

Customer Support Representative

Kelly Services
East Haddam, CT 06423
**Customer Service Representative- Mason, OH**


Kelly Services is currently recruiting for full-time, remote Customer Service Representatives for our client, a leader in premium, luxury and sports eyewear, at their location in Mason, OH.


This is a great opportunity with an industry leader!


**Pay rate:** $15/hour


Long-term Virtual


**Schedules:**


Schedule: Monday- Friday 9:30am to 6:00pm (for the first 1.5 to 2.5 weeks)


Note: This position is currently remote. Candidate must be local to go onsite to pick up equipment.


**Primary Responsibilities and Duties:**


+ Assists customers telephonically and non-telephonically with service and support issues.

+ Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.

+ Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.

+ Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer expectations

+ Uses courteous and professional language.

+ Works effectively in a team environment.

+ Creates a win-win resolution to problems.


**Required Skills, Knowledge & Relevant Work Experience:**


+ High School or equivalent

+ Ability to produce quality and professional written correspondence with customers

+ Ability to demonstrate and perform basic math

+ Customer service orientation

+ Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers

+ Commitment to providing resolution to customer issues on the first contact

+ Strong English comprehension and a good command of grammar


**Term of Assignment:**


+ This is a temp-to-hire position for the right fit


**Important information:**


This position is recruited for by a remote Kelly office, not your local Kelly branch.


Please respond to this email and submit your resume to be considered for this position.


\#TJP2021_PNI


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-15 Expires: 2021-05-08

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Support Representative

Kelly Services
East Haddam, CT 06423

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast