CenterWatch

17 days old

Customer Support Representative I

Kelly Services
Miami, FL 33126
Kelly Services is currently seeking an **Mobile Services Specialist** with one of our top clients in Miami, FL. As a **Mobile Services Specialist,** you will provide exceptional communication, customer service, filing, and must have the ability to meet deadlines and adhere to quality standards. Our clients fast-paced, high volume, team-oriented environment is the perfect place to start your career.



**Starting Pay:** $12.25/hr



**Job Purpose**



- Provides front line, direct contact with customers when filing claims over the phone.



- Informs customers of the organization s products and/or services.





**Primary Job Accountabilities/Responsibilities**



- Files claims by collecting pertinent information from customers.



- Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.



- Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.



- Processes and determines coverage by reviewing forms and other applicable records.



- Maintains professionalism and effectively interacts with all contacts, both internal and external.



- Maintains department quality standards and performs job duties as directed by supervisor





**Basic Qualifications Required - Experience, Skills, and Knowledge**



- High School diploma or GED equivalent



- Minimum of 6 months of customer service experience





**Other Requirements:**



- Excellent Customer Service skills



- Excellent verbal and written communication skills



- Basic problem-solving skills



- Experience with Microsoft based programs and computer products



- An acute attention to detail/accuracy and effective note taking/documenting skills



- Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs.





**If you are interested in this position please include a copy of your resume and email me at** KENC251@kellyservices.com




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-04 Expires: 2019-12-05

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Customer Support Representative I

Kelly Services
Miami, FL 33126

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