8 days old

*******Customer Support Representative I*******

Kelly Services
Pelham, AL 35124
**Job Description**

Kelly Services has an immedidate opening for a Temoraray Customer Support Representative I in Pelham, AL . You will work M-F 8am-5pm at a pay rate of $15.00hr.

Duties and Responsibilities / Essential Functions:

1. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2. Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls from the Branch Manager or other personnel. Communicates with clients, clinicians and caregivers to provide follow-up on pending orders as directed by branch leadership.

3. Coordinates with branch staff and clients/caregivers to set client/referral source evaluation, delivery and repair appointments. 4. Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary. 5. Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders. 6. Assists with physical inventory at the direction of branch leadership. 7. Provides clerical support for preparation of inventory documentation. 8. Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM-s current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA. 9. Completes follow up phone calls efficiently and professionally. 10. Performs any directly-related job duties as assigned by branch leadership. Carries out all position expectations in a professional manner. 11. Must maintain regular and predictable attendance. These are just some of the duties.

Required Education &Experience:

High School Diploma or G.E.D.

Computer Proficiency

Organizational Skills

Customer/Client Focus

If you have these skills and are interested please applie to this job post along with your resume and a recruiter will be an contact with you soon. You can also call the Birmingham Office at 205-871-7082 and speak with a recruiter. We look forward in you joining Kelly Services.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-06 Expires: 2019-12-07

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*******Customer Support Representative I*******

Kelly Services
Pelham, AL 35124

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