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18 days old

INBOUND CUSTOMER SUPPORT

Kelly Services
Santa Ana, CA 92702
**INBOUND CUSTOMER SUPPORT**


**LOCATION: SANTA ANA, CA**



**SCHEDULE: M-F 7:30 AM - 4:30 PM ( 12 MONTH ASSIGNMENT)**






**JOB DESCRIPTION:**




+ Supports internal/external customers regarding all products used in the treatment of surgical cataracts or refractive surgeries

+ Performs order data entry, processes orders and inquiries including those received via phone, fax and email

+ Ensures that all customer queries, internal and external on product quality, availability, and substitutions, inventory and order status, pricing, billing, invoices and traffic carrier concerns are resolved satisfactorily

+ Complies with corporate and divisional policies and procedure



**REQUIREMENTS:**




+ Customer Service Representative with SAP preferred

+ 2-3 years inbound customer service experience

+ Strong problem solving, verbal and written communication skills

+ HS Diploma, or GED minimum required

+ Previous experience in a medical industry company helpful



This is an exciting opportunity to join a world class organization, support the health and vision care, that changes lives. Stellar performance, attendance, perform troubleshooting and be a member of a cross-functional sales and service team is necessary. The right candidates for the position will share passion for supporting surgical technology that changes lives, train in a classroom environment, then demonstrate knowledge and expertise on a world class customer care team.






**_Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the submit now button to submit your resumes. If you have questions about the position, you may contact the recruiter, Stacy Jenkins, for this position at <_** **_stacy.jenkins@kellyservices.com_** **_>_**



\#KVETS4JJ







**Why Kelly** **** **?**






As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.






**About Kelly** ****






At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-10 Expires: 2020-02-20

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INBOUND CUSTOMER SUPPORT

Kelly Services
Santa Ana, CA 92702

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