11 days old

Customer Support Representative I

Kelly Services
West Chester, PA 19381
**Great opportunity in West Chester, Pa for a Customer Service Representative!**

**Local Tool Manufacturer in West Chester, Pa is in need of a Customer Service Representative!**

**Job Duties:**

Providing help and advice to customers

Communicating courteously with customers by telephone and email

Investigating and solving customers' problems

Handling customer complaints or any major incidents, such as a delivery of goods

Daily supervision of orders and processes (especially electronic data interchange-EDI)

Issuing credits to customers

Keeping accurate records of discussions or correspondence with customers

Generating reports analyzing the customer service department

Helping develop customer service procedures, policies and standards for your department

Learning about your organizations products or services and keeping up to date with changes


HS Diploma

Strong data entry skills

Good speaking voice and presence on the telephone

Strong analytical skills

Strong customer service experience (not retail) 5+ years preferred

Strong MS Office applications

Experience with Navision and EDI (electronic data interchange) a plus

**Additional Information:**

-Hours: Monday-Friday, 8:30 a.m.-5:00 p.m.

-Pay Rate: $18.00 per hr.

-Location is Not accessible by public transportation.

-Submit updated/recent copy of resume for consideration of employment.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-10-09 Expires: 2020-11-09

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Customer Support Representative I

Kelly Services
West Chester, PA 19381

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