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Customer Support Representative, Jefferson City, TN

Kelly Services


Location:
Jefferson City, TN
Date:
04/25/2018
2018-04-252018-05-24
Job Code:
US5618BJ_24699584
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Job Details

Job Title Customer Support Representative, Jefferson City, TN

Jobid US5618BJ_24699584

Location: Jefferson City, TN, 37760, USA

Description **Job Description**

This position is responsible for maintaining a high level of responsiveness and service to all out customers, sales representatives, and territories assigned to the team handling POS, labels, and other company product lines. This position reports to the Customer Services Manager.

-Conduct account reviews on a regular basis to evaluate client needs and account usage; determine types of services/products and prices/fees satisfying client needs, as well as the organization's objectives

-Notify customers of actual or potential back orders and/or late shipments

-Look for opportunities for growth within our book of business

-Manage the effective delivery of key customer programs

-Investigate, track, and resolve customer and client concerns; identify trends and implement solutions

-Other duties as assigned

**Requirements**

-Must have JB Edwards experience

-College Degree or similar experience required.

-Knowledge of AS/400 and SalesForce experience preferred but not required.

-2 years labels/print experience preferred

-Ability to handle multiple tasks with varying deadlines

-Excellent oral and written communications skills through all levels of management

-Communicate ideas concisely and effectively in oral and written form, including preparation and delivery of production meeting on assigned shift

**Highlights**

This position is Monday through Friday 8am-5pm. There are built in holidays off. This position is temp to hire after 90 days OR Direct Hire consideration for applicants meeting experience specifications.

Apply online or contact your local Kelly Services Representative at 5618@kellyservices.com or 865-471-1856 for more details and/or to set up a face to face interview.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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