16 days old

Customer Support Representative, Jefferson City, TN

Kelly Services
Jefferson City, TN 37760
**Job Description**

This position is responsible for maintaining a high level of responsiveness and service to all out customers, sales representatives, and territories assigned to the team handling POS, labels, and other company product lines. This position reports to the Customer Services Manager.

-Conduct account reviews on a regular basis to evaluate client needs and account usage; determine types of services/products and prices/fees satisfying client needs, as well as the organization's objectives

-Notify customers of actual or potential back orders and/or late shipments

-Look for opportunities for growth within our book of business

-Manage the effective delivery of key customer programs

-Investigate, track, and resolve customer and client concerns; identify trends and implement solutions

-Other duties as assigned


-College Degree or similar experience required.

-2-5 years of prior customer service and/or account management required

-Knowledge of AS/400 and SalesForce experience preferred but not required.

-2 years labels/print experience preferred

-Ability to handle multiple tasks with varying deadlines

-Excellent oral and written communications skills through all levels of management

-Communicate ideas concisely and effectively in oral and written form, including preparation and delivery of production meeting on assigned shift


This position is Monday through Friday 8am-5pm. There are built in holidays off. There are opportunities for advancement/full time based on a 90 day probationary period.

Apply online or contact your local Kelly Services Representative at or 865-471-1856 for more details and/or to set up a face to face interview.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-28 Expires: 2019-11-28

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Customer Support Representative, Jefferson City, TN

Kelly Services
Jefferson City, TN 37760

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