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29 days old

Customer Support Representative

Kelly Services
Madison, WI 53786
Whats next for you?


This great job. Finding a job that fits your lifestyle isnt always easy. Thats where Kelly Professional & Industrial comes in.


Were seeking a **Customer Support Representative** to work at a Premier Dental Manufacturing Facility in **Madison, WI., ORASCOPTIC** . Were here to help you find something great that works for youso you wont miss a moment of what really matters in your life.


+ **Shift:** Days (Monday - Friday)

+ **Hours:** 9AM - 5:30PM

+ **Pay Rate:** $20/Hr.

+ Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/


**Position Overview:**


This role will focus on providing customers with consistently exceptional experiences for phone and email channels while meeting core performance expectations and quality metrics.


This role is mainly handling inbound calls and has the opportunity to make uncapped commission on sales made over the phone.


Whats a typical day as a Customer Support Representative?


+ Answer inbound customer calls and emails related to placing an order, order status, product information, or pricing information.

+ Use approved greeting and closure, completes the call to the customer satisfaction and use warranty guidelines appropriately.

+ Assist the customer in understanding our policies and products.

+ Support the clerical functions needed for processing an accurate order or customer request into our business system. Must complete data entry with minimal to no errors.


This job might be an outstanding fit if you have:


+ High school diploma or equivalent

+ 2 3 years in a customer service role

+ Ability to sit/stand and talk on a cordless headset for extended periods

+ Experience with Oracle or another CRM (preferred)

+ Bilingual English-Spanish (not required, but is a plus!)


What happens next:


Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work.


Apply to be a Customer Support Representative today!


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-30 Expires: 2022-06-30

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Customer Support Representative

Kelly Services
Madison, WI 53786

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