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Customer Support Representative

Kelly Services

Phoenix, AZ
Job Code:
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Kelly Services
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Job Details

Job Title Customer Support Representative

Jobid US1216FG_24727746

Location: Phoenix, AZ, 85067, USA

Description **Job Description**

Seeking experienced Customer Support Representatives for the West Valley!! Primary Purpose: Responsible for handling incoming and outbound calls. Responsible for initial order entry, management of order changes, and coordinating order fulfillment. Suggests additions to sales orders based on customer purchase history.

- Receives and processes customer purchase orders

- Enters orders received via telephone and online

- Verifies and confirms customer orders and delivery expectations

- Quotes prices according to uniform pricing strategy and current market pricing

- Tracks order exceptions and maintains as needed

- Coordinates all routine aspects of customer orders, requests, and inquiries

- Resolves problems/ nonconformance quickly

- Uncovers and verifies problems

- Probes for all details on expressed concerns


1-3 years Experience in a Customer Support role

HS Diploma/GED

Able to multitask

Ability to manage order processes confirming delivery


Temp to Hire

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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