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12 days old

Customer Support Representative

Kelly Services
Santa Ana, CA 92702
**Kelly Services is seeking a Customer Support Representative** **for one of our customers located in the Santa Ana, CA** **area.**


**Dont miss out on this opportunity, apply today!!!**


**Job Type: Temporary**


**Location: Remote (local candidates ONLY)**


**Job Responsibilities:**


+ Provide outstanding customer support by analyzing, processing and responding to customer and sales team needs.

+ Process orders and inquiries received via phone, fax, email, and eCommerce platform.

+ Promote our products through effective sales support and ongoing relationships with customers.

+ Advise customers on product availability and inventory status.

+ Assist the sales team with account inquiries and problems involving product quality, traffic carrier concerns, product availability, pricing and billing.

+ Maintain customer account information, assuring efficient billing and maintenance of all related paperwork.

+ Assist with team initiatives as required.

+ Provide recommendation and alternatives on organizational improvements to facilitate cost reduction and improve business processes.


**QUALIFICATIONS REQUIRED:**


+ High School Diploma

+ SAP experience preferred

+ Call Center experience

+ Experience using and working within various systems

+ Able to work in fast-paced environment

+ Sound judgment and problem-solving skills

+ Flexible and be able to adapt to change

+ Organized and works well under pressure

+ Must be proactive, detail oriented and exhibit excellent written and verbal communication skills


**PLEASE NOTE: This position is not being handled by a local branch. If you or someone you know are interested, please reply to this posting.**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-06-04 Expires: 2021-07-05

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Customer Support Representative

Kelly Services
Santa Ana, CA 92702

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