11 days old

Customer Support Representative

Kelly Services
Tewksbury, MA 01876
Ready to get back to work, safely? Nows the time to join the Kelly Professional & Industrial team as a CUSTOMER SERVICE REPRESENTATIVE at a premier, cutting-edge, global industrial manufacturer client in TEWKSBURY, MA. And a clean, safe work environment is just the beginning.

Whats a typical day as a CUSTOMER SERVICE REPRESENTATIVE? Youll be:

+ Execute and manage order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers.

+ Responds effectively and efficiently to customers inquiries, ranging from orders, product availability, pricing, delivery, billing, and other forms of documentation

+ Handle customer order enquiries and engage with relevant stakeholders to resolve issue in a timely manner.

+ Accounts & backlogs management, proactively communicate changes/delays and suggest alternative option whenever possible to mitigate escalation due to shipping delays.

+ Prompt coordination with logistics team for timely pick up & delivery.

+ Liaise with manufacturing facilities & 3rd party vendors as necessary

+ Work with Finance on Accounts Receivable, Accounts Payable issues & follow up when needed.


o High School graduate (some college preferred)

o 3-5 years customer service experience within a inbound call center environment

o Above average computer skills

o Exceptional written and verbal communications

o Ability to display professionalism and courtesy.

**PAY RATE: $28.50/ hour**

**SHIFTS: 1st 9-5pm**

**What happens next:**

**Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover whats next in your career is what were all about, so lets get to work. Apply today!**

**Please note - these positions are being recruited for by a virtual Kelly recruiter, not your local branch office. You can apply directly to this posting (PLEASE INCLUDE AN UPDATED RESUME). Please include the title of the job and its location in your email.**

**\#LSIM2021 #TJP2021 #TJP2021_PNI**

**Get a complete career fit with Kelly** **** **.**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-23 Expires: 2022-10-24

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Customer Support Representative

Kelly Services
Tewksbury, MA 01876

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