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2 days old

Customer Support/ Scientific

Kelly Services
Homestead, FL 33033
**Scientific-minded Customer Service Representative**


**South Miami area**


**Temp to hire**


**$16-18/hr**


**Hours: Monday Friday 8-4:30 30min lunch**


You will be the first point of contact for our customers. This role will respond to customer requests, determine the best test methods for their materials, produce proposals for the testing programs and finally explain the process to the customer.


As a member of our Test Services team, you will consult with customers about their testing needs and respond to technical questions while delivering a high level of customer satisfaction. This is an excellent opportunity to join our company, to grow with us and share in our success.


What we are looking for:


+ **Scientific background or affinity is required**

+ **Minimum Associates degree in a science or technology field, or equivalent experience can be demonstrated**

+ Previous experience in a Customer Service position is preferred

+ Must be able to explain technical concepts at a variety of levels (technical to non-technical)

+ Have a good working knowledge of MS Word and Excel

+ Capable of developing fluency in relevant technical concepts

+ Skill in written and verbal communication is a must

+ Must be detailed and excellent at documentation

+ Fluency in written and spoken English required

+ Additional fluency in Mandarin Chinese or German preferred, but not required

+ Work with the Technical Services Coordinator to coordinate sales follow up efforts

+ Ability to interact with customers over the telephone or through written e-mails

+ Coordinate with lab managers to determine test and report information


**Additional Detail:**


+ **As your local offices do not support this position, for immediate consideration, please apply online to this posting directly.**

+ **Resumes in MS Word are preferred.**

+ **If you have questions about the position, you may contact the recruiter at** **Leslie.Hesano@kellyservices.com** **; however, your resume must be received via the official posting.**


**Why Kelly** **** **?**


Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interestsits the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

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Posted: 2021-09-15 Expires: 2021-10-16

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Customer Support/ Scientific

Kelly Services
Homestead, FL 33033

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