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15 days old

Customer Support Specialist

Kelly Services
Green Bay, WI 54306
Kelly Services is looking for a part-time Customer Support Specialist for a logistics company in Green Bay, WI. The ideal candidate will have excellent customer service skills and experience with freight and logistics. The schedule is flexible between the hours of Monday-Friday 7am-5pm; looking for 4 hours per day, not to exceed 28 hours a week. This is a temp-to-hire opportunity at which point the position would become full time.



Interested, or know someone who may be? Please submit resumes for immediate consideration to **amyd954@kellyservices.com** or apply here!



**Job Duties:**



Provide extraordinary customer service and accurate and detailed information to the customers



Processes customer shipments, changes, and invoices according to established department policies and procedures.



Handle freight claims in entirety for all departments.



Works closely with the accounting department to resolve invoice items and claims payments.



Provides timely feedback to the company regarding service failures or customer concerns.



Partners with teammates to support all customer service expectations.



**Qualifications:**



Customer service experience.



Experience handling freight claims in their entirety



Proficiency with Microsoft Office Suite including Word and Excel



Ability to type minimum of 40 wpm



Organize and maintain desktop and paperwork accurately and efficiently.



Must be able to address customer concerns verbally and in writing with poise, professionalism and to the point.




Interested? Send resumes to **amyd954@kellyservices.com** or apply here!




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-09-07 Expires: 2020-10-12

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Customer Support Specialist

Kelly Services
Green Bay, WI 54306

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