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16 days old

Customer Technical Support Agent

Kelly Services
Chesterfield, MO 63006
**Service Desk Technician - St. Louis, MO - Work from Home opportunity**


**Contract opportunity with various shifts that may include evenings, overnights or weekends**


**$17-20/hr depending on experience and shift**


**_Ideal candidate has call center with technical support experience._**


Job Description:


Fulfill customer requests, resolve customer technical problems and respond to customer questions in a quality and timely manner to ensure ongoing effectiveness of the desktop computing environment


Typical activities include:


? Event Management


? Service Request Fulfillment


? Incident Management


? Problem Management


? Access Provisioning


? Continual Service Improvement


Provides IT user support using a problem-resolution system and/or standard screens, scripts, reference guides, and procedures


Handles service requests that are predominately routine but which require skilled use of standard screens, scripts, procedures and references


Requires general knowledge of company products and services


Applies training and/or experience to resolve specialized or more complex Tier 1 problems


Requires ability to skillfully navigate problem resolution system and other related applications


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-01 Expires: 2021-11-01

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Customer Technical Support Agent

Kelly Services
Chesterfield, MO 63006

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