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Data Entry Operator

Kelly Services


Location:
Redmond, WA
Date:
06/06/2018
2018-06-062018-07-05
Job Code:
US6214CD_25039636
Kelly Services
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Job Details

Job Title Data Entry Operator

Jobid US6214CD_25039636

Location: Redmond, WA, 98073, USA

Description **Job Description**

Hiring Now***Kelly Services is seeking a Data Entry Operator - Exp. for a leading medical devices company, located in Redmond WA.

This position is responsible to coordinate and/or perform service report reviews, entering/assigning complaints, and coding for trending purposes.

Shift is M-F 8am - 5pm

Payrate: $18 - $20 DOE

Description/Comment:

Inputs information from a variety of sources into a computer database. Must meet standards for production volume, accuracy, and completeness. Requires strong attention to detail, and good communication skills, and the ability to work well under various stressful and time-sensitive situations.

**Requirements**

MAJOR DUTIES/RESPONSIBILITIES:

1. Review and determine what service reports from field service require further investigation.

2. Complaint entry, primarily from field service reports as required.

3. Communicate to field service to ask screening questions or obtain missing information.

4. Assist with data collection and trending as required.

5. May assist during internal audits.

6. Under supervision, performs work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility.

7. Coordinate product returns / RMA creation 8. Communicate and coach technical support, service depot and field service on reporting expectations.

Experience with Track Wise, Oracle, and AS 400 systems a plus

Moderate level of medical device industry knowledge

Competent with Microsoft Office (Outlook, Excel, Word, etc.)

Must possess impeccable oral and written communication skills and attention to detail

Eagerness to assist internal and external customers

Must manage tasks in a timely manner SOME LEVEL OF TECHNICAL TROUBLESHOOTING EXPERIENCE

WORKING CONDITIONS: Office environment requiring significant use of standard office equipment. Ability to detect when information provided requires further follow up. Comfortable asking questions so that the work is done correctly the first time.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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