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Data Entry/QA Analyst

Kelly Services


Location:
Independence, OH
Date:
04/23/2018
2018-04-232018-05-22
Job Code:
US41KXSD_BH1437588
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Data Entry/QA Analyst

Jobid US41KXSD_BH1437588

Location: Independence, OH, 44131, USA

Description Kelly Services is currently looking for a Data Entry/QA Analyst to work on site for an Insurance Company located in Independence, OH.

This position is only for 8 weeks. It will include 1 week of training ans 7 weeks of working in an office production environment, call center but non-phone.

Offering a $500 completion bonus at the end of the 8 weeks for completing the 8 week assignment.

**Responsibilities Include:**


+ Transactional processing to assist our policy holders with a variety of questions regarding billing and policy coverage.
+ Service Advocates: Analyze, clarify and resolve basic policy and account related questions from internal and external customers
+ Review problems and communicate with appropriate personnel to obtain information when necessary
+ Respond to customer inquiries through appropriate mediums
+ Attain performance level standards as outlined in performance objectives
+ Hours of operation are Monday – Friday, hours 9 am – 5:30 pm EST (30 minute nonpaid lunch break with two 15 minute paid breaks)
+ Overtime may be offered but not guaranteed or required, and would be offered during the following time frames: one hour prior to start of shift, one hour after end of shift, and Saturdays between 8 am and 12 noon EST
Job Requirements:


+ Ability to excel in a structured environment Proficient computer skills
+ Knowledge of office management systems and procedures
+ Excellent time management skills and the ability to prioritize work
+ Attention to detail and problem solving skills
+ Excellent written and verbal communication skills
+ Strong organizational skills with the ability to multi-task
+ Education Requirements: High School Diploma minimum
**As a Kelly employee, you’ll have access to world-class perks, including:**


+ Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
+ Group insurance options*
+ Service bonus plan
+ Holiday pay plan
+ Weekly electronic pay options
+ Online training campus that provides more than 3,000 free courses to help improve and develop skills
+ Exclusive online employee community
+ Employee assistance program available at no cost
+ Corporate discounts
+ Transportation Spending Accounts

+ Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.
Please note - this position is being recruited for by a remote Kelly office, not your local branch office. You can apply directly to this posting or by emailing DAIGLS2@kellyservices.com

**Why** **Kelly®?**

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

**About** **Kelly** **Services®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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