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Data Services Specialist

Kelly Services


Location:
Plymouth, MN
Date:
04/19/2018
2018-04-192018-05-19
Job Code:
US341WAD_24697303
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Data Services Specialist

Jobid US341WAD_24697303

Location: Plymouth, MN, 55446, USA

Description **Job Description**

Kelly Services is seeking motivated Customer Service Representatives to work for our national business partner Stanley Security! We currently have a call center role available in Plymouth, MN starting immediately.

These positions are TEMP TO HIRE, pay $16.00/hr with a Monday-Friday schedule!

POSITION DETAILS:

- Pay rate: $16.00/hr with a pay increase when hired on as permanent employee

Shift Hours: 11am-7:30pm

Position Purpose:

- Provide Data Entry support to our external customers

- Provide Data Entry support to field technicians, sales and branch personnel

- Ensure proper testing of new & existing alarm panels by field technicians

Principal Accountabilities:

- Handle incoming phone calls from field technicians, sales and branch personnel, and customers

- Process all data changes received via phone call, email, fax, or eServices requests

- Build new accounts and process account cancellations

- Provide reports and Video Clips as requested

**Requirements**

Knowledge:

- 1 year of prior call center experience

- Excellent written and verbal communication skills, including strong telephone skills

- Reading comprehension

- Consistent, positive performance evaluations. Must have maintained good attendance and punctuality

- Possess the ability to build strong relationships with internal and external customers and partners.

- Displays effective problem solving skills.

- Supports team building through active participation in team processes and team decisions.

- Possess the vision and skills to delight each and every customer

- Keyboarding skills, minimum 35 words per minute, and basic computer knowledge

- Knowledge of Microsoft Office, Excel, and Outlook preferable

QUALIFICATIONS:

- High school diploma or GED equivalent is required.

- Must have excellent customer service skills, solid computer skills, and good attention to detail!

- Must be career-oriented and self-motivated!

**Highlights**

HOW TO APPLY: Please reply to this email with your contact details at 341W@kellyservices.com, or call our office at (612) 872-3561.

Positions start soon with Stanley Security so reply to this posting TODAY!

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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