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15 days old

Desktop Client Support Analyst 1 - New York, NY

Kelly Services
New York, NY 10176
Desktop Client Support Analyst 1 - New York, NY





Maximum Pay Rate = $18.00/hour W2





Scope of Work:



Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelors Degree or equivalent. 1-2 years related work experience.





Other Skills:

We no longer have Sprint Vehicles in this market but we may be able to work around this since so many people use public transportation in NYC. We have made exceptions for this previously



Work Schedule: Primarily 8am - 5pm Monday thru Friday. HOWEVER we do alter our hours based on the needs of the business. Will need someone that could be flexible. Weekends could be rare, but flexibility during the week could be very important since Retail is generally 10am - 9pm




This is a driving position must use own vehicle and pass motor vehicle check.



Position Summary

Provide technical support on operational or maintenance aspects of system equipment.

Diagnose mechanical, hardware, software and systems failures, using established procedures.

Basic technical understanding of WiFi networks, switches and routers.

Perform remote, on-site or in-house servicing and/or repair of company products/services.

Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11

Wyse Thin Appliance using Citrix

Signature Capture Device

Receipt Printer

Corded Scanner

Aruba Router



Position Requirements

Available to work a flexible schedule (including days, nights, weekends and holidays).

Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.

Reliable transportation as needed to move between sites throughout the day as necessary



Basic Qualifications

High school diploma or equivalent

One year technical support experience

One year customer service experience




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-13 Expires: 2020-02-13

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Desktop Client Support Analyst 1 - New York, NY

Kelly Services
New York, NY 10176

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