15 days old

Desktop Client Support Analyst II - Burlington, MA

Kelly Services
Burlington, MA 01803
**Desktop Client Support Analyst II Burlington, MA**


For immediate consideration, please email your resume directly to: as well as apply online.

PLEASE NOTE: Must be legally authorized to work in the U.S. for any employer without sponsorship.

Pay Rate = **$21.00** **/hour W2**

Hours/Type = **Full-Time/Contract W2**

Duration: **~5 Months**

Shift/Days/Hours: **Standard/M F**

Kelly Services is currently seeking a Desktop Client Support Analyst II for one of our top telecommunications clients in Burlington, MA.

As a Desktop Client Support Analyst II, you will be responsible for providing first level support to users of various desktop applications such as Microsoft!

Scope of Work:

+ Desktop Support Analyst II is responsible for providing first level support to users of various desktop applications such as Microsoft.

+ Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.

+ Bachelors Degree or equivalent.

+ 3-4 years related work experience.

Other Skills:

+ Work Schedule: Primarily 8am 5pm Monday thru Friday HOWEVER we do alter our hours based on the needs of the business, but those fluctuations are not a regular occurrence.

+ This is a driving position must use own vehicle and pass motor vehicle check.

+ Sprint phone is not required.

Position Summary:

+ Provide technical support on operational or maintenance aspects of system equipment.

+ Diagnose mechanical, hardware, software and systems failures, using established procedures.

+ Basic technical understanding of WiFi networks, switches and routers.

+ Perform remote, on-site or in-house servicing and/or repair of company products/services.

+ Toshiba laptop running Window 7

+ Microsoft Office 2013

+ Internet Explorer 11

+ Wyse Thin Appliance using Citrix

+ Signature Capture Device

+ Receipt Printer

+ Corded Scanner

+ Aruba Router

Position Requirements:

+ Available to work a flexible schedule (including days, nights, weekends and holidays).

+ Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.

+ Reliable transportation as needed to move between sites throughout the day as necessary

Basic Qualifications:

+ High school diploma or equivalent.

+ 1 year technical support experience.

+ 1 year customer service experience.

**Why Kelly:**

As a Kelly Services employee, you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies.

+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career.

+ Access to more than 3,000 online training courses through our Kelly Learning Center, including accredited courses to obtain IT certifications, as well as PDU-approved courses.

+ Weekly pay.

+ Group-rate insurance options available immediately upon hire.*

**Apply today!**

**Refer a friend!**

*Available for purchase and administered by a designated third-party vendor. (28.68)

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-29 Expires: 2019-12-30

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Desktop Client Support Analyst II - Burlington, MA

Kelly Services
Burlington, MA 01803

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