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1+ months

Desktop Client Support Analyst II (Telecom) - Schaumburg, IL

Kelly Services
Schaumburg, IL 60173
**Desktop Client Support Analyst II Schaumburg, IL**





**For a quicker response, please apply and also email all inquiries directly to:** **Regan.Brown@KellyIT.com**





**PLEASE NOTE: Must be legally authorized to work in the U.S. for any employer without sponsorship!**





Maximum Pay Rate = **$22.85/hour W2**



Hours/Type = **Full-Time/Contract W2**



Duration: **~5 Months**



Shift/Days/Hours: **Day/M F/Standard**





***Previous telecommunications experience is preferred but not required.***





Scope of Work:



Desktop Support Analyst II is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelors Degree or equivalent. 3-4 years related work experience.





Other Skills:



Replaces req 0002904034 - DO NOT SUBMIT DUPLICATE CANDIDATES





Candidate must have Sprint cell phone





Position Summary



This is a driving position must use own vehicle and pass motor vehicle check.





Provide technical support on operational or maintenance aspects of system equipment.



Diagnose mechanical, hardware, software and systems failures, using established procedures.



Basic technical understanding of Wi Fi networks, switches and routers.



Perform remote, on-site or in-house servicing and/or repair of company products/services.



Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11



Wyse Thin Appliance using Citrix



Signature Capture Device



Receipt Printer



Corded Scanner



Netgear/Aruba Router





Position Requirements



Available to work a flexible schedule (including days, nights, weekends and holidays).



Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.



Reliable transportation as needed to move between sites throughout the day as necessary





Basic Qualifications



High school diploma or equivalent



One year technical support experience



One year customer service experience




**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-11 Expires: 2019-12-12

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Desktop Client Support Analyst II (Telecom) - Schaumburg, IL

Kelly Services
Schaumburg, IL 60173

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