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17 days old

Desktop Support Analyst - Yakima, WA

Kelly Services
Yakima, WA 98902
**Desktop Support Analyst Yakima, WA**



**Contract with a possible hire**



**Onsite Position**



**Position Summary:**



In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Companys PCs, printers, servers, company phones and related equipment. Tasks include end user support and problem solving, license tracking, and performing PC maintenance, setups, upgrades and configurations.



**Essential Functions & Key Responsibilities:**




+ Provide IT tech support and resolve problems to the end users satisfaction.

+ Monitor and respond quickly and effectively to requests received through IT.

+ Modify configurations, utilities, software default settings, etc. for the local workstation.

+ Utilize and maintain the helpdesk tracking software.

+ Assist with onboarding of new users.

+ Install, test and configure new workstations, peripheral equipment and software.

+ Maintain inventory of all equipment, software and software licenses.

+ Manage PC setup and deployment for new employees using standard and requested.

+ Assign users and computers to proper groups in Active Directory.

+ Perform timely workstation hardware and software upgrades as required effectively to emergencies.



**Essential Skills:**




+ Microsoft 0365.

+ Desktop VoIP telephony.

+ Production Floor support - Label Printers, RF Terminals, Bar Coding/Scanning.

+ Basic Networking - PC cabling, assist LAN engineers in trouble shooting.

+ Microsoft Active Directory User creation and modification.

+ Deploying and supporting Windows 10 PCs.

+ Enterprise Client Application installation (SAP experience a plus).



**Candidate Requirements:**




+ Excellent organizational and analytical skills.

+ Attention to detail and accuracy.

+ Ability to work under deadlines.

+ Ability to communicate with people at all levels of an organization in a professional manner.

+ Ability to work independently with minimal supervision.

+ High school diploma or equivalent.

+ Bachelors Degree (Preferred) in Information Systems, Business, Communications or related field.

+ Minimum of 2 years relevant technical experience.

+ Computer skills including Windows 10, Microsoft Word and Excel.



If you are interested in this role, then please feel free to reach out directly to: **vidhi.kundalia@kellyit.com** or 720-201-3798




**Why Kelly** **** **?**



By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.





**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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Posted: 2020-10-12 Expires: 2020-11-12

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Desktop Support Analyst - Yakima, WA

Kelly Services
Yakima, WA 98902

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