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Desktop Support

Kelly Services

Houston, TX
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Desktop Support

Jobid US24R6RS_BH1427628

Location: Houston, TX, 77007, USA

Description **Desktop Support– Houston, TX**

" _Use this link to chat with a recruiter now_ : “

**Length: 6 months W2 Contract**

**Pay:$18.00 to $20.00/hour**

**The basic requirements for the contractor will be the ability to perform the following duties:**

+ Provide client infrastructure (PC, Laptop, PC/Laptop Peripheral, Mobile Device, Printers) support with minimal supervision of a supervisor or senior peer.
+ Customers include all of Client’s internal IT users within a specific geographic Zone. This includes monitoring Incident and Request queues and meeting defined SLAs for Incident and Request resolution.
**Additional responsibilities, also performed with minimal supervision of a supervisor or senior peer, include the following:**

+ Provide “smart hands” and eyes support for other infrastructure located outside of the Data Centers on behalf of the Infrastructure SME teams.
+ PC Lifecycle Management, including Provisioning, Asset Management and Disposal. May also assist with disposal of other infrastructure assets.
**Intermediate Level Knowledge of the following:**

+ Microsoft Operating Systems
+ Microsoft Office Suite
+ Endpoint Devices – PC, Laptop, Mobile Devices, PC Peripherals
+ Other IT Infrastructure (working knowledge) – network, servers, storage, phone systems
+ Miscellaneous Equipment used in manufacturing locations such as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc.
+ Customer Service
+ Use of ticketing system and meeting Service Level Agreements
+ IT Service Management - Asset Management, Incident Management, Request Management, Problem Management and Change Management **Education, Experience and Certification Requirements:**

+ Associate Degree in business or technology (preferred) or High School Diploma plus 2 years IT experience
+ ITIL, MCSA, or comparable certification preferred
**APPLY NOW!!** **Also, feel free to follow up via email to RACS113@KELLYSERVICES.COM** **OR**

" _Use this link to chat with a recruiter now_ : “

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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