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24 days old

Desktop Support / IT Field Service Technician

Kelly Services
Bloomington, IN 47407
Kelly Services is seeking a **Desktop Support** for one of our leading clients.


*** If this position may be interested to you, please email me back at somp767@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached ****


**Job Title:** Desktop Support (IT Field Service Technician)


**Location:** Bloomington, IN, 47403 (ONSITE)


**Type:** ONLY on W2 contract (NO C2C)


**Length:** 06 months


**Pay Rate ** $23 per hour


**Education** - Associates degree in Computer Science or related discipline. Equivalent work experience will be considered. - Experience - Minimum of 4 years relevant direct technical support experience.


Reporting to Field Services Lead, the IT Field Services Technician ensures proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.


+ Image, deploy, replace workstations.

+ Prioritize and schedule Windows 10 upgrades.

+ Apply diagnostic utilities to aid in software and hardware troubleshooting.

+ Perform hands-on Windows 10 upgrades, including installing and upgrading operating system, installing hardware, implementing file backups, and configuring systems and applications.

+ Research software updates, drivers, knowledge bases, and frequently asked questions to aid in problem resolution.


**Education:**


College Technology diploma in Computer Science or related field


**Experience:**


Minimum 1-3 years of experience as an IT Technician or related capacity.


Experience and familiarity with pharmaceutical, manufacturing and/or GMP facilities.


**Skills Required:**


+ Working knowledge of a range of diagnostic utilities, including but not limited to the built-in Windows tools, general network diagnostics such as PING, TRACERT, IPCONFIG, NSLOOKUP, etc. and common 3rd party diagnostic applications freely available over the internet.

+ Knowledge of current workstation and printer hardware

+ Strong knowledge with the inner workings of and Windows 7, and Windows 10.

+ Extensive application support experience with all Microsoft Office 2010, 2016 and Office 365 Products.

+ Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

+ Ability to absorb and retain information quickly.

+ Ability to present ideas in user-friendly language.

+ Proven analytical and problem-solving abilities.

+ Ability to effectively prioritize and execute tasks in a high-pressure environment.


Soma Patanaik

IT Recruiter

_Email:_ _somp767@kellyservices.com_

Web kellyservices.com


Phone no- 630-270-7630


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-08-30 Expires: 2021-09-30

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Desktop Support / IT Field Service Technician

Kelly Services
Bloomington, IN 47407

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