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15 days old

Desktop Support Specialist

Kelly Services
Ann Arbor, MI 48104
Handle technical support requests and determine root cause including diagnosing and resolving issues with PCs, laptops, iPads, mobile devices, printers and peripherals.

Deliver white glove support service in a professional manner

Manage trouble calls via ticket system, telephone, remote access, and desk side visits to ensure courteous, timely, and effective resolution of end user issues

Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware and configuring systems and applications

Image, configure desktops and laptops using the Ghost Suite Imaging Software.


Long term contract with possibility of getting hired.


Required Skills


3 + years of desktop support experience

Highly motivated, energetic with great communication skills

Ability to handle multiple calls/tasks in fast paced environment

Strong knowledge of computer hardware, including laptops, desktops, mobile devices and enterprise desktop applications

Strong knowledge of Microsoft Windows 7, 10 and Office 365 e-mail and suite applications

Strong knowledge of network printer installation, set up and troubleshooting


For an immediate response, email your resume to craig.penn@kellyit.com


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-09 Expires: 2022-06-09

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Desktop Support Specialist

Kelly Services
Ann Arbor, MI 48104

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