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18 days old

Desktop Support Specialist

Kelly Services
Birmingham, AL 35298
Desktop Support Specialist


Kelly Government Solutions is currently seeking Desktop Support Specialist to support a top Defense Contractor on long-term contract opportunity. If you, or someone you know, maybe interested please apply online or send your resume to Bruce Vongsalack @ bruv817@kellyservices.com


Pay ranges from $20 to $30 per hour


**Qualified Talents Will Be Contacted from Dallas/Fort Worth (Arlington, TX) KELLY Office Number: 682-226-9386**


+ Provide on-site technical support for software and hardware installs, hardware moves, add or changes of hardware/software for the end-user community.

+ Support includes break/fix issues, general requests, operating system patch remediation, PC refresh based on company lifecycle standards and general tier 2 desktop support.

+ Provide basic desk VoIP telephone support.

+ Provide mobile device support to include iPhone/ iPad/Blackberry/ Droid.

+ Resolve printer issues namely toner replacement, paper jams and printer maintenance.

+ Update asset inventory via ticketing system database.

+ Working knowledge and experience with Active directory.

+ Utilize Remote application software to provide service to both on-site and off-site users.

+ Provide minor training to customer support personnel.

+ Proficient in MS Office products including Lync/Skype for Business Proficient with a variety of MS Operating Systems: Win10, Win8, Win7, WinXP.

+ Troubleshooting skills for applications running on MS Windows based platforms office, browsers, printers, etc.

+ Basic understanding of networks.

+ Experience with Microsoft Active Directory.

+ Knowledge in Asset Management.

+ Excellent customer service skills.

+ Excellent communication skills oral and written.

+ Ability to work well with others in a team environment.

+ Adheres to standards as defined in Standard Operating Procedures.

+ Knowledge of ServiceNow.

+ Be available to work on any day during the week including holidays if required.

+ Experience and Education:


(6)+ Years with High School / or Equivalent or


(3)+ Years with Associates Degree or


(0)+ Years with Bachelors of Science Degree


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **Government Solutions?**


Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the worlds most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. Its just another way we make the job search work for you.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-16 Expires: 2022-10-17

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Desktop Support Specialist

Kelly Services
Birmingham, AL 35298

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