CenterWatch

1+ months

Desktop Support Specialist - Denver, CO

Kelly Services
Denver, CO 80238
**Desktop Support Analyst Denver, CO**



**6 Months Contract with a Possible Extension**



**Location: Cherry Creek area**



**Summary:**



The Service Desk analyst will be part of a team engaged in daily support, problem diagnosis and project work to both IT and the business. The analyst will work within the IT Infrastructure team using technology management tools to ensure the infrastructure environment provides a reliable and secure platform that is fit for business purpose.



**Responsibilities:**




+ Ensure support calls are resolved and users are informed of progress at agreed intervals.

+ Conduct user training on internal applications as required.

+ Provide coverage to the business from 07:00am 4:00pm.

+ Maintain documentation and asset tracking information where appropriate.

+ Assumes additional duties as assigned.



**Technical Skills & Qualifications:**




+ 1/2 years Desktop Support experience supporting Microsoft Windows.

+ 1/2 years supporting mobile users in a corporate office environment.

+ Ability to identify, isolate and resolve IT problems / requests.

+ Microsoft Office 2010/Office 365.

+ Experience of configuring mobile devices e.g. iOS, Android and Blackberry.

+ Ability to use helpdesk management tools to log/monitor/close client problems/requests.

+ Understanding of Microsoft Active Directory.

+ Experience setting up and troubleshooting video conferencing endpoints.

+ Basic understanding of LAN technologies and protocols including TCP/IP, Wireless, 802.1x

+ Ability to diagnose and repair PC and laptop hardware components.



If you or anyone you know is interested in this role, then please feel free to reach out directly to: Vidhi Kundalia at 720-863-7864 or vidhi.kundalia@kellyit.com












**Why Kelly** **** **?**



With Kelly, youll have direct connections to leading IT organizations in the best companies around
the globeoffering you the chance to work on some of todays most intriguing, innovative and high-
visibility projects. In a field where change is the only constant, our connections and opportunities
will help you take your career exactly where you want to go. We work with 95 of the Fortune 100
companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:
people like you.



Last year we found 8,000 opportunities for IT professionals. Let us help advance your career
today.




**AboutKelly Services** ****




As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .



Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,
Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment Opportunity
is The Law.
Posted: 2019-07-08 Expires: 2019-09-07

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Desktop Support Specialist - Denver, CO

Kelly Services
Denver, CO 80238

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