30 days old

Desktop Support

Kelly Services
Wilmington, DE 19806
**Kelly Services has an outstanding opportunity as** **Laboratory Desktop Support** **in Wilmington, DE.**


+ Support operating systems and 3rd party applications within the enterprise

+ Coordinate with vendor support contacts to resolve technical problems with desktop computing equipment, software and laboratory equipment

+ Perform system installations in a laboratory setting

+ Ensure connectivity to domain controllers, file servers, email servers, application servers and administrative systems

+ Assess and determine the routine tasks to automate and optimize Lab operations

+ Effectively collaborate with colleagues from related functions and 3rd Party Vendors (e.g. IT, Microsoft)


+ BS/MS in Information Technology (or equivalent)

+ At least 3 years of relevant Windows desktop support Preferred Qualifications


+ Azure Certification Work Environment

+ Experience with installation, configuration, and troubleshooting desktop and laptop hardware and software

+ Knowledge and experience with general installs and configuration where necessary, and a willingness to act as an intermediary between the customer and the vendor

+ Knowledge and experience with IP addressing, subnet masks, and routing

+ Ability to multi-task and quickly react to system/service issues

+ Familiar with virtualization technologies, remote tools to perform remote diagnostics and troubleshooting of systems

+ Knowledge and some experience with routers, switches, firewall technologies

+ Familiar with desktop backup and disaster recovery applications and methodologies

+ Knowledge of Microsoft Windows, Active Directory and Windows Group Policy as well as related Microsoft technologies

+ Familiar with software packaging tools such as SCCM

+ Experience with network segmentation tools such as Unisys Stealth

+ Linux support experience

+ Capable of effectively communicating complex technical ideas and the business value associated with information management best practices to all stakeholders

+ Capable of creating technical procedural and environment documentation

+ Proficient at networking and sharing ideas and successes

**Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must apply now to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position (Matt Baldwin:** **).**

**Why Kelly** **** **?**

With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-18 Expires: 2019-11-18

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Desktop Support

Kelly Services
Wilmington, DE 19806

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