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27 days old

Desktop Technician

Kelly Services
Caledonia, MI 49316
** For consideration, please email your updated resume to the recruiter at tauri.hayes@kellyservices.com and reference Job ID 3936090 **


**Desktop Technician**


**Caledonia, MI - onsite**


**6+ months**


**Rate: DOE**


**JOB SUMMARY**

This will involve working in a group environment to identify, troubleshoot, and resolve customer issues. Build, configure, and ship laptops and desktops to internal customers. Host/Participate in meetings and engage various groups across all pillars of IT to identify and test imaging solutions, issues encountered, and general desktop or laptop configuration. Work directly with business customers to plan, support, and provide event assistance. Install, troubleshoot, and repair personal computer systems and other peripherals; provides technical support for client operating systems. Participates in resolution of Service Desk problem tickets and coordinates warranty work with vendors on all supported systems; maintains knowledge of networking technology and protocols.


**JOB RESPONSIBILITIES**

This position will focus on desktop support work and involvement in the Calendonia Imaging Lab initiatives. Work includes building and configuring Dell and Lenovo laptops and desktops with Microsoft Windows 10, Outlook 365, all Office products, and various stand-alone applications, such as SAP, Quick 32, Altiris, and many others. This will involve working in a group environment to identify, troubleshoot, and resolve customer issues. Build, configure, and ship laptops and desktops to internal customers utilizing Symantec imaging and patching products. End-User configurations will also be required; Host/Participate in meetings and engage various groups across all pillars of IT to identify and test imaging solutions, issues encountered, and available desktop or laptop configuration. Work directly with business customers to plan, support, and provide event assistance. Install, troubleshoot, and repair personal computer systems and other peripherals; provides technical support for client operating systems (Windows 10). Participates in resolving Service Desk problem tickets and coordinating warranty work with vendors on all supported systems; maintains networking technology and protocols knowledge.


**JOB REQUIREMENTS**

2+ years in Deskside support, building and configuring Windows units for internal customers. A+ and hardware troubleshooting skills are preferred.


**INTERVIEW PROCESS:**

In person interview.


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-04-29 Expires: 2022-05-30

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Desktop Technician

Kelly Services
Caledonia, MI 49316

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