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20 days old

Director of Owner Services & Reservations

Kelly Services
Myrtle Beach, SC 29577
Kelly Services is Recruiting for a Direct Hire Opportunity in Myrtle Beach, SC


Please forward your resume and cover letter to laura.rosensteel@kellyservices.com for consideration.


**Position:** Director of Owner Services, Escalations and Reservation.


**Salary** : $85,000



**Principal Duties and Responsibilities**

Lead and support all OS, Escalations and Reservations service delivery

Motivate and insure all employees are trained and equipped to deliver service

Directly support 3 Supervisors. Two local and one remote (Local: Supervisor Owner Services/ Escalations and Supervisor Reservations, Remote: Supervisor Branson Owner Services/Reservations)

Act as on Site Leader of our Call Center facility

Lead and help implement business improvement initiatives

All other initiatives as needed



**Job Requirements**

Education, Essential Training / Certifications and Experience:

Associates degree or higher

Past Call Center Management experience



**Skills, Knowledge and Abilities:**

Must be highly motivated and able to motivate others.

Background in Call Center management and team organization

Background in Time share operations and/or Reservations

Excellent written and verbal skills


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-26 Expires: 2021-05-06

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Director of Owner Services & Reservations

Kelly Services
Myrtle Beach, SC 29577

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