1+ months


Kelly Services
Spanaway, WA 98387
**Job Description**

Kelly Services is seeking a STRONG Dispatcher, who has heavy phone usage, flexible work schedule, GREAT Customer Service skills, willing to do whatever it takes to get the job done.

Temp to hire opportunity

M-F possible Saturday

Shift times TBD open at 5:30a close 9p

ASAP start

90% office work

Basic outlook and excel skills required

Job Description:

The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.

Core Duties & Responsibilities:

Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments

Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail

Develop a strong relationship with Independent Contractors within assigned fleet

Offer exceptional support to drivers to ensure that their professional needs are being met

Monitor shipments throughout transit in order to effectively meet delivery schedules

Respond to customers efficiently, thoroughly, and professionally

Manage customer and driver expectations to align with operational capabilities

Monitor performance and available hours of Fleet Drivers

Work cooperatively with customer service/sales to provide solutions for customers- needs and resolve issues

Other duties as assigned


Self-motivated problem-solver with strong desire to meet customer needs

Strong verbal and written communication skills

Desire for a long-term career with an industry leading company

Ability to present and maintain a positive corporate image in a fast paced environment

Proactively establish and maintain effective working team relationships with all support departments

Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.

Must be willing to work a flexible schedule


Ideal candidate will possess a -can do" attitude with a -will do" work ethic

Must have the ability to work in a fast paced environment

Experience with AS400 operating systems is a plus

Transportation industry knowledge and experience is a plus

Prior dispatch/load planning experience is a plus

Apply today

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-03-23 Expires: 2020-06-22

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Kelly Services
Spanaway, WA 98387

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