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16 days old

Distribution Coordinator

Kelly Services
Torrance, CA 90509
A client of Kelly Services seeks a Distribution Coordinator for a fulltime onsite contract role in Torrance, California. Pay Rate: $27 hourly.


**Job Description** :


This is the entry-level coordinator position for the Export Customer Service Specialist Family. This position is the primary liaison with AHMs distributors and Genpos and supports maintaining the highest levels of service and parts availability for our export customers by maintaining on-time delivery, shipment integrity, and support the reduction of Backorders and Critical Backorders.


The Distributor Coordinator is assigned key export Distributors and Genpos of mid complexity, and must work with other internal groups to meet customer service expectations. At this level, the Distributor Coordinator will be actively engaged in efforts to improve service level, reduce export backorders and critical backorders and support department policies.


This position requires frequent updates to Management on key efforts to achieve customer satisfaction (i.e, weekly CBO updates to executives) and special projects such as Export Backorder and CBO management.


**Roles and Responsibilities** :


The Distributor Coordinator is the main window person for assigned export customers and will work with multiple departments such as Spec (to set up part numbers y-Kits), Supply (to gather ETA information for our customers and request expedites), Campaign and Service (to submit orders for customers), Regulatory (to support shipping compliant parts to different markets), IPC (to provide customer forecasts).


Additional responsibilities include overseeing the W37 (forecasting) program with different customers and supporting New model activities. In addition, this position supports quality claims processing and coordinates with the quality team for inspections and returns of exception freight when necessary from overseas customers.


At this level, specialists will have a working knowledge of the customer expectations and the export logistics flow and will be able to work with different departments within the Parts and Service division. Specialist will be responsible for overall Export Service Level, W37 forecast accuracy, Backorders, CBOs, and on-time delivery of assigned customers.


The entry-level supply specialist is responsible for customers with moderate complexity and sales. Coordinator will conduct periodic Video conferences with assigned customers as well as provide monthly reports required for Management review, distributor summaries, monthly customer video conferences, Trees, and CAPDos.


Special projects will also be assigned and travel to meet with top customers may be required.


**Daily Tasks:**


Customer service activities (Conduct monthly video conference calls, Distributor and Genpo visits, researching, analyzing, and providing ETAs, coordinating orders.


Daily communication, and understand customer market situation.


Work with internal departments to expedite and address customer regulatory requirements, etc.)


Overall Export Service Level & Inter-Regional S/L @ N+2 New Model parts availability (ensure parts shipped on time for launch) Export BO and CBO management (BO reduction, release, and recovery) and weekly presentations to executives Reporting and special projects


Work with PCs and ECS Logistics to ensure shipments are processed and shipped on a timely basis.


W37 Program (obtain forecasts, submit to IPC, track performance, CAPDo, annual review)


**Top 3 Required Skills:**


1. BA/BS degree in Business or equivalent


2. Equivalent work experience in a business environment in lieu of degree


3. 2+ years of experience in export customer service or related field Desired Skills: Proficiency in MS Office Suite Excel, Access, Power Point, Word Proficiency in Business Objects reporting Experience in international business beneficial Basic understanding of AHM Parts Business and Operations Planning & Organizing Communication & Informing Skills


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2022-05-04 Expires: 2022-06-04

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Distribution Coordinator

Kelly Services
Torrance, CA 90509

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