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23 days old

Documentation Specialist

Kelly Services
Jacksonville, FL 32232
Kelly Outsourcing & Consulting Group (KellyOCG), a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Documentation Specialist for a project engagement at one of our Global clients in Jacksonville, FL. This role is a full-time, fully benefitted position. As a KellyOCG employee you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. Youll also be eligible for paid time off, including holiday, vacation and sick/personal time. All KellyOCG employees receive annual performance reviews.

As a Documentation Specialist placed with KellyOCG you will be responsible for the following:


+ Evaluate and resolve product complaints worldwide per JJVC, FDA, ISO, SOX, and other applicable regulatory requirements. Monitors feedback activity using CHS and SAP systems to provide complaint resolution and promote customer satisfaction. Documents files accurately.

+ Interact with customer, providing education, product and service information and resolution.

+ Provide collaboration with fellow team members

+ Provide additional administrative and technical tasks, including PO generation and monitoring, IT help desk requests and call center telephony support.

+ Evaluate, investigate and resolve complaints as required by GMP regulations and other regulatory requirements.

+ Provide documentation of complaints, inquiries, and compliments.

+ Facilitate quality awareness for department and internal customers.

+ Years Experience: 2-5


**Why Kelly** **** **?**


Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2021-09-27 Expires: 2021-10-28

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Documentation Specialist

Kelly Services
Jacksonville, FL 32232

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