1+ months

Eligibility & Premium Specialist

Kelly Services
Honolulu, HI 96823
We have an opening for an **Eligibility & Premium Specialist,** pay rate $18/hour. Our customer is located downtown Honolulu, bus stop in front of the building.


Perform administrative, technical and premium accounting functions on employee benefit accounts, including Worksite products, in accordance with defined service standards. Maintain file integrity on group life master files and certificate master files for both group and worksite accounts.


1. High school diploma. Associate degree preferred.

2. Minimum two (2) continuous years of administrative experience, preferably with an insurance company, or an equivalent combination of education, training and/or experience.

3. Excellent written and verbal communication skills. Must be able to effectively communicate policy information to the public, agents and personnel at all levels of the organization.

4. Well-organized and attentive to detail. Must be able to prioritize work and meet critical deadlines

5. Ability to read and interpret documents such as insurance policies, contracts, operating and maintenance instructions.

6. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

7. Working knowledge of word processing (Microsoft Word, preferred) and spreadsheet (Excel, preferred) programs.

8. Working knowledge of Group Life Administration System preferred.


Billing Information Management

+ Receive, verify, and process billing-related information (i.e., new[1]hires, terminations, class/salary changes, premium payments, etc.) in accordance with departmental procedures and defined service standards.

+ Verify monthly statements and assist with monthly mail-out of billing statements.

Premium Accounting/Payment Application

+ Receive, validate, and process payments.

+ Reconcile and balance daily cash deposits. Resolve and maintain any accounting errors.

+ Review and validate payments posted; research and reconcile suspended payments.

Policy Interpretation

+ Verify eligibility and enrollment status based on specific group policies.

+ Provide answers to policy provision questions via phone and email.

Collections: Monitor account status and manage delinquent accounts by applying standard methods for collections.

Customer Service/Client Relationship

Provide walk-throughs for new customers on how to operate as a self-administered group or as a home-office group.

OFAC: Submit daily and monthly OFAC queries to LexisNexis.

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-27 Expires: 2022-07-28

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Eligibility & Premium Specialist

Kelly Services
Honolulu, HI 96823

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