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26 days old

Employee Experience Representative

Kelly Services
Moline, IL 61266
Kelly Services is currently recruiting for an Employee Experience Representative in Moline, IL.



Monday-Friday- 1st shift



**Job Description**



Respond to inquiries through several channels such as telephone, e-mail, or through a case management tool

Serve as point of contact for active employees, and/or HR Operations on HR processes and inquiries

Perform various HR supporting tasks, i.e., maintaining employee records, tracking/extracting data, scheduling, etc., and recording in various HR systems

Use HR tools to view and extract data used to respond to requests for information

Maintain confidential data and know when and to whom it can be released

Research, resolve and respond to customer inquiries; escalate complex issues or inquiries to appropriate specialized area or Supervisor

Participate in projects that provide support to HR processes

Develop and maintain process documentation for one or more areas of expertise

Document, follow through and resolve cases relating to specialty area

Collaboratively provide input to the Tier 1 Supervisor on inquires and changes required for continuous improvement



**Skills and Qualifications**



Strong collaboration and teamwork skills



Excellent written, oral and interpersonal communication skills

Ability to handle multiple concurrent tasks and changing priorities

Attention to detail and accuracy

Demonstrated ability to promote and implement changes to current practices and processes

Strong analytical, problem solving and organizational skills

Experience using Microsoft Excel



**DESIRED**


Experience in a human resource process or operations role

Working knowledge of SAP Success Factors modules (i.e. learning administration, recruiting)

Working knowledge of SAP PHR


Ideally you will have a degree or equivalent related work experience in the following:


Bachelors Degree in a Human Resources, Communications, or Business discipline or equivalent experience



**Term of Assignment**




+ 12/02/2019 to 10/31/2020, with a possibility of an extension depending on performance and needs of the client.



**Important information:**

This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position at natalie.wright@kellyservices.com; however, your resume must be received directly from the job posting. Due to the high volume of responses anticipated, only qualified candidates will be contacted.




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-11 Expires: 2019-12-12

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Employee Experience Representative

Kelly Services
Moline, IL 61266

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