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1+ months

End User Software Support Specialist

Kelly Services
Lake Jackson, TX 77566
Kelly Services is seeking qualified candidates for an **End User Support Specialist** position! This is a **long term contract** with our client, a global chemical company in **Lake Jackson, TX** .





**Description:**



We are seeking a full-time system support specialist to provide end user support to a global user-base. The successful candidate:



1. Will be responsible for providing on-going technical support for a variety of systems and software, including windows 7 and 10 operating systems, as well as Windows server 2008 and 2016.



2. Must demonstrate the ability to work well with a minimal amount of supervision.



3. Will have demonstrated ability to interact with executive level customers and management in resolving technical problems on an emergency basis; conference with senior staff to resolve more complex problems.



4. Will plan and deploy software updates on windows operating systems.



5. Will be responsible for creating and updating documentation that provides critical information about workstation support practices.



6. Must have a strong working knowledge of and experience with computer hardware, software, basic html and VBScript programming knowledge and peripheral devices in a diverse environment.





**Candidate Specific Requirements:**



1. Enjoys supporting/troubleshooting windows platforms using Procmon, Procexp, Event Viewer.



2. Flexibility to work 8-hour shift between the hours of 7am to 7pm central standard time, including some weekends.





**Must Have:**



Exceptional customer support and communication skills, both verbal and written



Highly organized self-starter with a strong capacity for critical thinking, engagement, and responsive communication



Positive attitude with our team and customers



Hands-on technical migration/deployment experience



Proven assessment, design, planning, implementation and support experience on a technical level with the desired technologies



Minimum one-year experience supporting/troubleshooting current versions of Windows OS





Bachelors degree in Information Systems, Computer Science, or technically related field preferred but will consider commensurate experience




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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Posted: 2019-12-20 Expires: 2020-01-23

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End User Software Support Specialist

Kelly Services
Lake Jackson, TX 77566

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