20 days old

End User Support Specialist

Kelly Services
Lake Jackson, TX 77566

We are seeking a full-time system support specialist to provide end user support to a global user-base. The successful candidate:

1. Will be responsible for providing on-going technical support for a variety of systems and software, including windows 7 and 10 operating systems, as well as Windows server 2008 and 2016.

2. Must demonstrate the ability to work well with a minimal amount of supervision.

3. Will have demonstrated ability to interact with executive level customers and management in resolving technical problems on an emergency basis; conference with senior staff to resolve more complex problems.

4. Will plan and deploy software updates on windows operating systems.

5. Will be responsible for creating and updating documentation that provides critical information about workstation support practices.

6. Must have a strong working knowledge of and experience with computer hardware, software, basic html and VBScript programming knowledge and peripheral devices in a diverse environment.

**Candidate Specific Requirements:**

1. Enjoys supporting/troubleshooting windows platforms using Procmon, Procexp, Event Viewer.

2. Flexibility to work 8-hour shift between the hours of 7am to 7pm central standard time, including some weekends.

**Must Have:**

Exceptional customer support and communication skills, both verbal and written

Highly organized self-starter with a strong capacity for critical thinking, engagement, and responsive communication

Positive attitude with our team and customers

Hands-on technical migration/deployment experience

Proven assessment, design, planning, implementation and support experience on a technical level with the desired technologies

Minimum one-year experience supporting/troubleshooting current versions of Windows OS

Bachelors degree in Information Systems, Computer Science, or technically related field preferred but will consider commensurate experience

**Why Kelly** **** **?**

Kelly puts you in charge of your career, with access to cutting edge projects and technologies in industry leading organizations. Top companies throughout the world have trusted Kelly as a premier source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm with an unmatched reputation for quality, integrity, and professionalism. Whether you seek the variety and flexibility of working on short-term project engagements or prefer contract-to-hire or direct-hire placement with our clients, apply with Kelly to explore opportunities that suit your specific professional interests.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-25 Expires: 2019-11-25

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End User Support Specialist

Kelly Services
Lake Jackson, TX 77566

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