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13 days old

Enterprise Monitoring and Performance Engineer

Kelly Services
Beaverton, OR 97075
Enterprise Monitoring and Performance Engineer


Location: San Jose, CA 95134 | Rocklin, CA 95765 | Hillsboro, OR 97124


(must be able to go into the office 1-2 days per week)


You will be responsible for partnering with Operations, Infrastructure, development, QA and product teams to analyze the product and hardware performance and scalability against the agreed upon requirements and projected use cases and ensure proper test cases, monitors, alerts and dashboards are created prior to production implementation.


You'll have a key role in our application and systems success by partnering with other key stakeholders to recommend product improvements, such as features that would improve application usability. This role is also responsible for proactively evaluating processes and providing recommendations to increase efficiency, system availability, and the quality of the user


experience.


This is a technical and hands-on role for someone who is adept at gathering and analyzing performance data and finding the root cause of performance bottlenecks and monitor and troubleshoot performance issues in pre and post production systems.


Heres what you can expect from the job and what you need to be successful:


**Job Duties**


Expand the Application Performance Monitoring (APM) program to improve application and platform performance, availability, and resiliency through real-time performance monitoring and alerting


Optimize the APM tool foot print by avoiding redundancies, rationalization, and upgrading to the latest cost efficient solutions


Establish verifiable performance benchmarks for core and system components


Partner with application/operational teams and vendors to build a solution and custom configuration, including network, systems, and application performance dashboards


Scope, gather technical requirement around the customer monitoring use cases and business KPIs, and translate them to tool specifications for APM, Alerts, Synthetics, Monitoring and Dashboards, and ensure successful implementation


Develop and enhance existing tools and processes for monitoring and measuring service performance in production and sandbox environments


Identify, analyze and resolve the most complex public and hybrid cloud-based issues


Configure and extend monitoring, alerting, and performance tools to satisfy user needs, including application delivery, middleware, infrastructure, database administration, etc.


Partner with network, infrastructure, and database teams to develop and deploy appropriate and effective monitors and alerts that facilitate proactive response and/or faster service mean time to restore


Collaborate with development and QA to develop relevant scalability, stability and stress scripts, and monitors to help deliver a quality product that meets agreed upon performance metrics that get sign-off prior to production roll-out


Create, maintain, and update documentation for tracking issues, errors, application changes, infrastructure related changes, incident resolution, etc.


**Essential Skills:**


Experience with system capacity monitoring and forecasting applications


Solid understanding of large scale applications, network architectures, monitoring performance and fault management Experience with application & infrastructure monitoring for performance, availability, and scalability


Strong Experience with Windows and Linux OS as well as virtualization platforms such as VMWare and Microsoft Hyper- V in a hybrid multi-cloud architecture


Basic scripting knowledge and experience including regular expressions, bash, PowerShell, and Python Basic experience with network & firewall topology


Proven track record of automating processes and developing effective QA measures that include performance testing, capacity management, and reporting


Stay abreast of the latest monitoring technology and trends


Minimum 4+ years experience administering and creating dashboards for multiple monitoring systems such as


Dynatrace, New Relic, Solarwinds, Splunk, ExtraHop, as well as native tools such provided by vendors such has HP, VMWare, Microsoft, AWS, etc.


2 years of experience working with agile scalable software engineering 2 years of experience in CI/CD, automation and DevOps practices


Must have knowledge in application architecture, OSI layers and software design and development methodologies


Prior experience working with business metrics reporting, customer experience monitoring and optimization for digital products


Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment


Excellent verbal, written, and interpersonal communication skills and the ability to engage with business partners to understand their requirements


\#TJP2021-SPEC


**Why Kelly** **** **?**


By partnering with Kelly Technology, youll have direct connections to top companies around the globegiving you the chance to put your tech skills to work on some of todays most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. Were here to help you gain experience, keep learning, and move your career forward.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2021-09-06 Expires: 2021-10-07

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Enterprise Monitoring and Performance Engineer

Kelly Services
Beaverton, OR 97075

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