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1+ months

Entry Level Technician

Kelly Services
Cottonwood Heights, UT 84093
Entry Level Technician


Cottonwood Heights, UT


DIRECT HIRE


ONSITE


Job Description:


+ The Repair Technician services incoming repairs and troubleshoots repairs with dealers and customers via phone and email.

+ The technician documents the respective repairs and calls as they are completed.


ESSENTIAL FUNCTIONS RESPONSIBILITIES


+ Service incoming repairs using knowledge of electronics to troubleshoot malfunctions to component level on circuit assemblies and apply skills to restore devices to factory specifications

+ Follow all company safety procedures for equipment use and in line with OSHA requirements

+ Implement upgrades on devices received for service

+ Troubleshoot device problems with dealers and customers via phone and e-mail, creating service orders when needed

+ Complete written documentation in a module of the ERP system for repair work on service orders and troubleshooting discussed with dealers and customers

+ Perform additional, related duties as needed


COMPETENCIES


+ Knowledge of electronic components analog and digital design and equipment, including the use of special instruments for diagnostic purposes e.g., IPC soldering specifications, oscilloscopes, digital multimeters, etc.

+ Acute vision 20/20 with or without corrective lenses and fine motor skills with the ability to operate oscilloscopes and DMMs; and to hand solder fine pitch surface mount components and through-hole components

+ Strong attention to detail; effective time management and organizational skills; ability to perform a wide variety of tasks and multi-task efficiently

+ Clear communication skills and the ability to create visual images for customers during phone call triage of device problems

+ Exceptional customer service and interpersonal skills, able to build strong relationships and maintain rapport across departments and with external customers e.g., clients/customers and dealers

+ Ability to read, comprehend, and follow work instructions and mechanical assembly drawings

+ Ability to read and follow electronics schematics and to identify circuit components in the schematic and on printed circuit assemblies

+ Proficient in Microsoft Office applications Outlook, Teams, Word and Excel

+ Strong verbal and written communication skills, able to field phone calls and emails with courtesy and professionalism

+ Ability to work independently, with minimal supervision, and also a committed team member, contributing to problem solving in a group setting

+ Ability to remain calm under pressure and work to deadlines in a fast-paced service environment

+ Strong commitment to Quality, continuous-improvement, entrepreneurial, with a proactive mindset

+ Ethical and professional conduct


EXPERIENCE EDUCATION


+ Minimum 3 years of proven experience in the electronic repair field component level , preferably in a quality-regulated environment

+ AAS Engineering Education Training or accredited apprenticeship program in a technical field, or equivalent knowledge and experience

+ Current IPC solder certification is a plus, but not a requirement


**Why Kelly** **** **Engineering?**


Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the worlds most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, were here to guide you to the next step in your engineering career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-08-29 Expires: 2022-10-01

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Entry Level Technician

Kelly Services
Cottonwood Heights, UT 84093

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