25 days old

Field Associate Engineer

Kelly Services
Indianapolis, IN 46202
Kelly is looking for Field Associate Engineer role in Indianapolis, Indiana

Role: Onsite role

Contract Period: 12 Months

Pay Rate: $35/Hr.

The Opportunity:

This position serves as a new technical repair or installation specialist for Roche products for assigned product lines and geographies.

Provides routine technical support to customers on operational and maintenance aspects of system equipment.

Performs on-site service, repair and/or installation of company product(s).

This may include any aspect of field support and is not limited to mechanical/system hardware and software, networking/wireless networking.

Serves as customer contact on routine technical and service related problems.

Receives training and delivers service within the normal scope of the position.

Follows documented practices, policies and procedures in providing repair and installation support.

Diagnoses mechanical, hardware, software and system failure, using established procedures.

Determines most cost effective repair/resolution to minimize customer downtime.

Provides analysis, feedback and recommendations on product failure trends and service ability issues.

Documents all activity in a manner compliant with companys quality procedures.

Specialized knowledge of particular area, system or equipment.

Requires specific training and certification.

Applies some advanced skills to the position or specialization.

May adapt procedures, processes, tools equipment and techniques to meet the more complex requirements of the position.

Duties are generally routine, but may include non-routine tasks.

Resolves most questions and problems and refers only the most complex issues to higher levels.

Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

This position is based centrally around Roanoke, VA - candidates should be local to Roanoke or the surrounding area.


Basic knowledge of electronics, electro-mechanical systems and information technology

Ability to develop in-depth technically related trouble shooting skills

Knowledge of basic chemistry

Ability to work after hours, provide weekend and holiday support on a rotated basis within an assigned territory and/or geographic region and be on call 24/7 during rotation

Good written/verbal communication, organization and prioritization skills

Effective customer service skills, which includes a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships

Ability to travel, including some overnight travel, is required


High school diploma and 2 years of technical school or equivalent military training or equivalent work experience

2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking or equivalent level of competency attained through appropriate training curriculum or a Bachelors degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-11-12 Expires: 2021-12-13

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Field Associate Engineer

Kelly Services
Indianapolis, IN 46202

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