27 days old

Field Service Coordinator

Kelly Services
Indianapolis, IN 46202
**Field Service Coordinator** (Temp 3-6 months)

**Location** Indianapolis, IN (THIS POSITION IS ONSITE)

**Pay** $20/hourly

The Field Service organization ensures that critical equipment in hospitals, doctor's offices, reference laboratories, and research institutes across the country are serviced and maintained in an efficient manner. As a Field Service Coordinator, you support the Service Organization and their Customers.

**This includes but is not limited to the following responsibilities:**

Achieve and maintain a positive rapport with customers in order to update them of their critical job status within specific timeframes.

Schedule preventative maintenance, installations, and emergency calls while prioritizing the work as appropriate in any given day.

Responsible for ordering parts and expediting orders required for the field service engineers and applications specialists.

Use Oracle to retrieve customer and other installed base information, inventory availability, part order status, all work order updates, and to make changes as required.

Collaborate with the field service teams to drive revenue growth by verifying and collecting purchase orders as well as identifying revenue generating opportunities.

Check with credit department concerning credit status of customer and defined payment method (pre-payment or on account) where customers are liable for payment of support.

Assist with the closure of service jobs as needed in order to invoice customers timely.

Identify opportunities for combining open work to maximize efficiency of field service engineers based on specific criteria.

Adhere to compliance requirements at all times

**We are looking for strong candidates who:**

Display team leadership with the ability to create and drive effective team working.

Highly effective and demonstrated Time Management and Personal Organization.

Familiarity with standard Computer Administrative Tools (Windows, MS Office).

Knowledge of Oracle is preferable although not required.

Proven ability to thrive in a fast paced, ever changing team environment.

Excellent communication skills to include proven professional, conflict management, and persuasion skills.

Must possess strong problem solving skills.

Demonstrated strong attention to detail while multi-tasking to achieve quality on-time completions of tasks.

A Do It Now mindset coupled with a strong sense of accountability.

Ability to work a set 9 hour shift anytime between 6am 8pm.

High School Degree or equivalent with 4+ years relevant experience - OR - Bachelors Degree or experience in customer service, call center or coordination environment preferred

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2021-11-05 Expires: 2021-12-06

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Field Service Coordinator

Kelly Services
Indianapolis, IN 46202

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