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28 days old

Field Service Engineer

Kelly Services
Frederick, MD 21705
Kelly is recruiting for a direct hire Field Service Engineer for a company located in the Frederick, MD area. This position would require about 50% travel to customer locations coupled with strong customer interaction experience and mechanical skills.


EXCELLENT pay rates and benefits package!


Summary of Position:


Reporting to the Service Manager, the Field Service Engineer (FSE) provides frontline support by resolving customers' problems and issues through technical expertise and troubleshooting. The FSE has the opportunity to drive service revenue sales targets while ensuring strong customer contract retention rate and warranty conversion rate. The FSE will be required to travel within their region and North America to support customers using their technical expertise.


Essential Job Duties & Responsibilities:


Provide phone support to customers and assist in resolving equipment problems


Determine when a service visit is required


Coordinate with customers and schedule your own travel after being assigned a


case


Perform quality tests, calibrations, preventive maintenance and repairs to the board level at customer locations


Install new equipment and train customers on use


Prepare parts, supplies and materials required for service calls


Maintain accurate and detailed service records, submit service reports for invoicing and tracking of service contract usage


Maintain records of expenditures and submit a monthly expense report for reimbursement


Interact with customers and suppliers in a manner that promotes a positive image of yourself and the company


All other duties that are reasonably assigned by the employer


Required Education, Qualifications, Skills & Experience:


High school graduate, some college or other relevant education a plus. 2 years experience as a Field Service Technician, Maintenance Personnel in a Manufacturing Environment or experience in the Electronics/Electro-Mechanical repair field.


Ability to work reliably and independently


Possess basic computer skills


Familiarity with hydraulic, pneumatic, electrical systems


If interested please send updated resume to ashg375@kellyservices.com!


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-16 Expires: 2021-05-17

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Field Service Engineer

Kelly Services
Frederick, MD 21705

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