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Field Service Technician

Kelly Services


Location:
Livermore, CA
Date:
04/23/2018
2018-04-232018-05-22
Job Code:
US1424RB_24756893
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Field Service Technician

Jobid US1424RB_24756893

Location: Livermore, CA, 94551, USA

Description **Job Description**

POSITION SUMMARY

The Field Service Technician will provide technical assistance to our Service Department and provide assistance in customer inquiries to ensure proper repair procedures. This position reports directly to the Customer Service Operations Manager. Required experience: 2 to 5 years. Onsite working interview to asses ability to perform entry level skills

JOB FUNCTIONS

Include the following, but other duties may be assigned.

Conduct hands-on troubleshooting and repair of high pressure breathing air, CNG and other gas systems using both mechanical and electrical procedures.

Complete equipment overhauls to high pressure breathing air, CNG and other gas systems to include all mechanical and electrical components

Provide mechanical and electrical technical troubleshooting directly with customers to assist in diagnosing problems with our products and accessories.

Properly read and use mechanical and electrical schematics (where applicable) to complete repairs and assist customers in troubleshooting and diagnosing problems.

Obtain and provide parts breakdowns for service repairs to complete repairs and to assist customers in troubleshooting and diagnosing problems.

Keep accurate records of work hours and parts utilized, and work performed for each service call.

Inspect warranty parts.

Complete technical product reports; reports on product problems encountered.

Maintain proper repair standards.

Handle other requests from management on a timely basis.

Must be willing and able to travel.

Regular, reliable, and on time attendance.

Perform additional duties and responsibilities as required.

ESSENTIAL SKILLS AND EXPERIENCE

Regular, reliable and on-time attendance.

Must possess a valid US Passport.

Strong Mechanical background combined with electronics as well as knowledge of pneumatics.

Two years minimum related technical experience and/or training for mechanical and/or electrical equipment; or equivalent combination of education and experience.

Able to interpret wiring, tubing, and structural drawings and specifications

PLC troubleshooting and basic knowledge of PLC programing

Must be responsive in nature with ability to follow-up and bringing open items to closure

Must be highly disciplined and organized

Must be self-starter and able to work under minimal supervision.

Demonstrated ability to resolve issues and research solutions.

Valid driver-s license with a good driving record.

Must be capable of traveling both foreign and domestically up to 50% of the time.

Demonstrated working knowledge of computers, especially Microsoft Word, Excel and PowerPoint.

Excellent verbal and written communication skills required. Knowledge of proper phone and email etiquette for communications with customers.

Ability to learning, understanding, and responding to internal customer needs in a timely manner.

**Requirements**

VALUED BUT NOT REQUIRED SKILLS AND EXPERIEINCE

BA/BS in Mechatronics or related electrical field; OR five plus years of relevant experience or the equivalent of a combination of five years education (may include Associate-s Degree from a two year college, technical school or a vocational institute certification of graduation) and experience which would provide the required knowledge and skills and allows successful performance of the job.

Knowledge of manufacturing industry

REPORTS TO THIS POSITION

No direct reports.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use of eyes for close vision, use hands, fingers, grasp, handle, reach, listen, talk and may need to talk on the telephone while taking notes. Occasionally the employee must lift and/or move up to 50 pounds or ask for assistance. The noise levels in some manufacturing facilities frequently may exceed the normal dBA. The employee is required to wear eye protection when walking through the plant.

Normal working schedule: Monday thru Friday, 7am to 3:30pm. Travel is a requirement for this position. Travel is mostly confined to within the continental United States, but international travel is required.

**Highlights**

TEAM MEMBER BENEFITS

We believe that investing in our team members creates a foundation for a successful partnership. We are proud to offer an extensive portfolio of employee benefits including:

Medical Insurance (including vision & prescription drug coverage)

Dental Insurance

Paid Time Off (PTO) in addition to paid holidays

401(k) Retirement Plan

Life Insurance (Company-paid and supplemental)

Plus many more benefits and team member perks!

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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