28 days old

Field Service Technician

Kelly Services
Brewerton, NY 13029
A packaging manufacturer is seeking a Field Service Technician to join their team! If you meet the requirements below, please apply!

**Objectives of this Role**

Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of company products.

Demonstrate excellent technical, customer service and communication skills on the job.

Train customer employees on fundamental operation and maintenance procedures for company equipment.

Meet quality standards while maintaining working knowledge of relevant technologies and best practices.

**Duties and Responsibilities**

Perform installation, start up and debug of company equipment at customer locations.

Provide service maintenance, troubleshooting, and training following established company procedures.

Greater than 75% travel required.

Serve as the liaison between the customer and company. Ensure the customer receives the final, up-to-date machine documentation (manuals, electrical drawings, etc.).

Manage the assigned project ensuring schedules and objectives are met. Ensure customer satisfaction by obtaining written site acceptance on work performed.

Demonstrate profound knowledge of the theory of operation, maintenance and troubleshooting of all equipment, operator interfaces, applied technologies and sub-components applied in the manufacture of company equipment.

Utilize Dynamics 365 Field Service Module to complete daily time entries. Provide trip report entries detailing service trip progression and results.

Manage trip expenses utilizing SAP Concur platform.

Provide in-house technical and phone support when requested.

Use a wide variety of resources (hand tools, computers, and software) to perform routine and non-routine maintenance, troubleshooting and reports.

Support back office ensuring all daily/weekly documentation is completed, accurate and submitted in a timely manner.

Perform other duties as assigned by management.

**Skills and Qualifications**

Associates degree in applied technology or completed mechanical/electrical apprenticeship or equivalent experience.

Short-term training in programmable controllers is desired.

3+ years of experience in a field service capacity or as a plant maintenance technician.

Strong electrical, mechanical, and programming background. This includes robotics and PLC ladder logic. FANUC robotics experience preferred.

Demonstrated proficiency in MS Office applications.

Excellent communication and organizational skills, with attention to detail.

Strong sense of personal accountability regarding meeting deadlines.

**Why Kelly** **** **?**

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-04-14 Expires: 2021-05-15

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Field Service Technician

Kelly Services
Brewerton, NY 13029

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