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10 days old

Field Service Technician

Kelly Services
Charlotte, NC 28230
**Kelly Services** is currently seeking Field Service Tech to work with a large manufacturing company in the Charlotte area. If interested please hit the apply button or send updated resume to austin.winters@kellyengineering.com with BH3944576 in the subject line.


The Service Engineer-Electrical is responsible for providing quality service of company products. This position works in coordination with the Service Manager/Sales Engineer to manage all service and service-related projects.


This responsibility includes:


1. Commissioning and servicing OEM equipment in customer's establishment, according to specifications. Consulting with customer and engineering staff to resolve design and operational problems. Training customer personnel in operating and maintaining equipment as required.

2. A hands-on support of the Field Sales Organization with necessary site visits, analysis and proposals where troubleshooting is required. . In addition, the Service Engineer-Electrical is primarily responsible for most control panel-related service, troubleshooting, problem solving.


The Service Engineer-Electrical will also provide support for warehouse operations as required. This position is based in Fort Mill, SC.


**Key responsibilities:**


+ Responsible for customer-ordered start-ups/commissioning of OEM equipment, and follow-up maintenance and service, in customer's establishment, utilizing knowledge of relevant mechanical and electrical equipment.

+ Plays a leading role in control panel and electrical-related troubleshooting, site training, commissioning and problem solving.

+ Consults with customer personnel as needed to resolve process or equipment requirements and concerns both prior to installation/start-up and after.

+ Operates company equipment through trial run at customer's establishment to ensure that equipment functions as intended.

+ Trains customers personnel in adjusting, maintaining, and repairing company equipment.

+ Repairs, supervises repair and/or handles replacement of worn or defective Company equipment and parts in customer's plant.

+ Manages each service-related task assigned to him/her, including scheduling and delivering quality service to internal and external customers, while upholding companies values at all times to insure high customer satisfaction.

+ Maintain and grow service/start-up customer relationships by providing consultative recommendations for other processes within customer location as required.

+ Serves as internal technical support for Sales Representatives to achieve or exceed sales goals as required.

+ Performs warehouse product inspections for general condition, documents by photos, verbal communication, written records of exact condition prior to being sent for repair, replacement, shipment or reorder.

+ Supports warehouse operations as required, schedule permitting.

+ Provide QA checks as required.

+ Other travel in support of sales or training meetings, and/or trade shows as required.

+ Works with company approved tools and assets

+ Other duties as assigned


**Additional Qualifications:**


+ Exposure to electrical systems and equipment/components.

+ Personal computer skills with working knowledge of Microsoft Office software programs.

+ Team player who works well with other company employees and associates; problem solver who is resilient and reliable.


**Education and specialized skills profile:**


+ Two year degree in mechanical or electrical technology preferred.


**Why Kelly** **** **?**


Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-05-06 Expires: 2022-06-06

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Field Service Technician

Kelly Services
Charlotte, NC 28230

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