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26 days old

Field Service Technician

Kelly Services
Memphis, TN 38111
Currently looking for a Field Service Tech to join our team to act as the face of our company by ensuring top-notch service for our customers. In this field-based, customer-facing role, you will travel to hospital and surgical facilities in the Memphis area to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, medical equipment washers and other products as needed.


In addition, you will be responsible for building positive relationships with customers and colleagues, as well as completing necessary administrative tasks.


**Additional responsibilities:**


+ Drive Customer satisfaction through pro-active communication and commitment to resolving Customers issues/problems.

+ Perform preventive and corrective maintenance required and related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).

+ Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.

+ Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required.

+ Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization.

+ Promote growth through identifying sales opportunities and recommending our products/services to Customers.

+ Communicate promptly and efficiently with Customers providing informative status updates.

+ Be a positive ambassador for our company at Customer sites.

+ Other duties as assigned.


**Skills and Education Required:**


+ A High school diploma or GED with 2+ years of relevant experience required.

+ An Associates or bachelors degree in electronics, mechanics or a similar discipline, plus 1+ year(s) of related experience, is strongly preferred.

+ This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience

+ Transferable skills for this role include mechanical (large military/agricultural equipment, appliances or vehicles), plumbing, HVAC, electrical, building maintenance and other similar field service repair work.


+ Valid drivers license is required.

+ Strong technical, organizational, problem-solving and troubleshooting skills.

+ Excellent verbal and written communication skills.

+ Comfortable working independently without supervision.

+ Flexibility to handle multiple, changing priorities.

+ Willingness to work in a hospital setting that may include visibility to emergency trauma.

+ Ability to work flexible hours (at times outside normal business hours) and travel as required.


**Physical working requirements include:**


+ Routine movement such as walking, bending, kneeling, squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping.

+ Performing work from floor level to above shoulder height. This may include the use of ladders and/or scaffolds.

+ Routinely lifting, lowering and carrying 1 to 35 pounds, as well as occasionally lifting and lowering 36 to 49 pounds.

+ Walking and standing for extended periods of time.

+ Working in confined spaces and under variable temperatures.


**Why Kelly** **** **?**


Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, were here every step of the way to find your dream engineering job.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-19 Expires: 2021-04-19

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Field Service Technician

Kelly Services
Memphis, TN 38111

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